Luminex FLEXMAP 3D Hardware User Manual Manuel d'utilisateur Page 55

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Symptom Possible cause Solution
The wrong lot number or target
values are entered in the
appropriate page of the software
UI.
Check the lot number and target
values to make sure they are
correct.
Air is present in the instrument. Verify the sample probe height.
Use the software to run a prime
command three times, an alcohol
flush command twice, then a wash
command three times with distilled
water.
The acquisition volume is set too
high.
Set the acquisition volume to at
least 25 μL less than the actual
volume in your wells. This enables
the probe to acquire sample more
efficiently with less chance of
incorporating air in the sample.
The xMAP microspheres are not
fully suspended.
Gently vortex the microtiter plate
or resuspend beads with a
multichannel pipettor to ensure
that the microspheres are present
in the solution.
The microspheres are
photobleached.
Replace the microspheres with
unphotobleached microspheres.
There are an insufficient number
of beads in the sample.
Ensure that there are 2000 to
5000 beads per bead set per well.
The sample is too concentrated. Dilute concentrated biological
fluids, such as serum or plasma, at
least 1:5.
Bead Detail Irregularities
Use these tools to assist in diagnosing system and kit-related problems:
instrument calibrators
instrument verifiers
assay standards
assay controls
error messages
Review calibration/control trend reports routinely to detect trends.
Use instrument xMAP verification microspheres to check the success of the instrument
calibration and to troubleshoot. If there is a problem with kit results, xMAP verifiers can help
determine if the problem is related to the instrument. If calibration and verification are
successful, contact the kit manufacturer.
The Bead Detail Irregularities table displays irregular groupings of beads. Compare the
displays to the following bead detail of a normal bead grouping - a tight bead population
within a white region.
FLEXMAP 3D
®
Hardware User Manual
44
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